STATUS Quality Management System
Customer Relations
Our Customer Relationship Management company is a pioneering management consultancy practice, focussing on strategic CRM. We work in partnership with our customers to make sure that they get as much as possible from their business relationships through generating lasting customer loyalty and capitalising on customer lifetime value.
By strengthening corporate intelligence and emphasising the development of good relationships with different customer types, we offer CRM solutions that enable our clients to improve corporate efficiency and profit.
Strong track record
We are an independent management consultancy with a strong track record and a fantastic growth rate based on a range of client relationships. We work with companies in finance, healthcare, cleaning services and plenty more. Employing highly qualified business, IT and project management consultants, our business has established a strong reputation for allowing customer success and competitive progress.
We have a strong industry focus with substantial expertise in each of our target sectors:
- Retail Financial Services
- Energy and Utilities
- Domestic Services
- Communications
Some of the key areas of customer value management we provide include:
- Effective Call Management
- Single Customer View
- Rapid Revenue Recovery and Cost Avoidance
- Credit Management
Services
- Free initial consultation
Free reports detailing savings
Free company policy documentation
Free board level presentations
Free employee literature
Free software and installation
Free one-to-one employee communication